Shipping & Returns

SHIPPING

Shipping Information for Carre
Price Delivery
Australia
Standard Shipping
Orders $0.00 — $49.99
$5.00 5-10 Business Days
Free Standard Shipping
Orders $50.00 and up
FREE 5-10 Business Days
Express Shipping
Orders $0.00 and up
$10.00 1-3 Business Days
NZ, USA, UK and Canada
Express International Post
Orders $0.00 and $49.99
$13.95 3-10 Business Days
Express International Post
Orders $50 and up
FREE 3-10 Business Days
All other countries
Express International
Orders $0.00 and $49.99
$15.00 3 Weeks
Express International
Orders $0.00 and $50
FREE 3 Weeks

Orders are processed Monday-Friday (excluding public holidays) from 7:00am-3:30pm AEST and can take up to 2 business days to process before being shipped.

Tracking information will be sent to your email once your order has dispatched.

RETURNS

You have 3 options when returning:

  • Refund
  • Exchange
  • Store Credit

It is important that before sending any items back you ensure they are eligible for return.

Items Not Eligible

  • Items marked as Sale.
  • Free gifts or promotional items with retail value.
  • Item is not underwear.
  • Returns received in damaged/worn condition.
  • Returns received after 30 days of the original order shipment date.

If you believe your items are eligible for return you can return them to the address below.

Carre Clothing Returns
PO BOX 260
ARCHERFIELD QLD 4108

Make sure you include a copy of your order confirmation email along with information on what you wish our team to do with your return.

All goods must arrive in their original, unworn and resalable condition including tags, stickers, boxes, casing etc. In the case that your items are returned without the original packaging, we will not be able to process your return.

Once we receive and process your request, our returns team will notify you via email!

Still unsure about something? Please send us a message.